Warranty Policy

  1. Boosey and Hawkes provide basic maintenance service only in the case of damaged or defected product under normal use only.
  2. Warranty does not cover extra accessory or cosmetic issue of the product as well as the following
    • Outer part/case of the product
    • Knob and controller
    • Disc reader, cassette reader, vinyl stylus/ needle cartridge, motors
    • Remote control, Headphone, Microphone, Antenna
    • Loudspeaker of any kind
  3. The period of warranty is 1 year after the purchase.
  4. Warranty does not cover the damage from the result of an accident, short circuit, misuse, or natural disaster
  5. The warranty will be void in the case that customer modifies or repair the product on their own.
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